World-class medical opinions within reach and at the moment you need it the most.
Second Medical Opinion (SMO) allows you to receive a documented second medical opinion on a complex, grave or critical illness diagnosis, directly from a specialist working in a world-class medical institution.

The Second Medical Opinion program includes:
• Confirmation of a diagnosis
• Evaluation of case where a diagnosis is not yet possible
• Advice on the best course of treatment
• Follow up on a case reported previously

If you would like to request a Second Medical Opinion, visit smo.assistamerica.com and complete the form.
Assist America must receive all medical reports, charts, data and relevant medical history pertaining to your medical condition translated in English to initiate the SMO service. For more information, you can call Assist America at the numbers indicated on your Membership ID card.
The medical review will be conducted by a licensed physician in a discipline that relates to the condition or diagnosis. A written opinion on the case will be sent to you within 5 U.S. business days of receipt all required information.